Loyalty

REINVENTED

Loyalty still matters, it always will. Driving loyalty in today’s digital age is all about the quality of the experiences customers go through before, during, and after a purchase. Every experience makes a difference. The need to surprise and delight on a continual basis is a must for today’s customer. How? The answer isn’t more coupons, points, promotions, and e-mails. Enter, Gratifi.

Something

Something for Everyone

Gratifi provides a robust and flexible framework to drive your loyalty program. Empower your customers to celebrate to the fullest by providing them an easy way to get more out of Gratifi reward and recognition experiences. The Loyalty Program Management Board customizes the face value of the reward points and the frequency of customer recognition according to your organization’s norms. You can also allocate relative weightages to various recognition categories. We provide a seamless onboarding experience, and integration and management of customer base. Customers can browse featured rewards and get quick access to their reward point summary including earnings, redemptions, expirations, and transfers.

Going Beyond Rewards

We understand that loyalty programs need to be simple to access, relevant to industry trends, and appealing to today’s digital consumer. Be it a simple treat or a big splurge, customers can redeem exciting gift vouchers across leading retail outlets, entertainment options, and more! Your organization can curate a product catalog from our extensive options and with our wide range of in-store and online partners, provide a fulfilling shopping experience.

Also, as you partner with India’s largest online gifting portal, you can leave the legwork to us while we smoothen the administrative creases such as inventory management and logistics for you. You can choose to allow your customers to upgrade in case of insufficient points, by paying through seamless payment gateways.

Going
Nxt_Level

The Next Level of Engagement

Customers can access a communication board—a fun way to stay in touch with your organization for the latest updates—showcasing your organization’s achievements, highlights, trending topics, and so much more. Get the numbers right by accessing online reports to measure the performance of loyalty programs, customer offer redemptions, demographic data, and shopping patterns. How does it help? It enables you to make enhanced data-driven decisions and deliver better experiences to your most valuable asset—your customer.

Experience a million ways to thank your customers with our recognition-first program, Gratifi, which turns special moments into lasting memories. We believe in making the rewards journey memorable by designing relevant brand experiences, no matter what the occasion is.

Customer engagement doesn’t evolve from simply designing and executing a stellar program. What separates a good loyalty program from a great one is going beyond delighting, creating, and retaining customers—it’s time to rethink what loyalty really means in the digital age. Think Gratifi!