16 November, 2022
Employee experience has emerged as a salient indicator of organizational success amid global disruptions in the employee-employer markets. Often abbreviated as EX, it is the sum of interactions in an employee’s journey through all the touchpoints at a particular firm, including recruitment, onboarding, development, retention, and exit. The wide-ranging nature of EX makes it a complex endeavor, but it undoubtedly plays a crucial role in propelling the employee engagement levels and shaping the organization culture. So why should HRs focus on enhancing the EX? What’s in it for the employer? How does it contribute to the overall business success? This…
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