15 September, 2023
In the fast-paced world of business, where competition often takes center stage, it’s easy to overlook the value of empathy as a core organizational principle. However, as Tim Cook emphasized in his 2017 MIT commencement address, empathy should not be relegated to the sidelines of our careers. Research consistently shows that empathetic workplaces reap numerous benefits, including stronger collaboration, reduced stress, higher morale, and increased resilience during challenging times. But the question remains: how can organizations truly integrate empathy into their culture, ensuring it’s not just a lofty ideal but a daily practice? The answer lies in understanding the dynamics…
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