Simplify Employee Engagement with a Digital R&R Platform

14 July, 2022

Simplify Employee Engagement with a Digital R&R Platform

The connection between employee engagement and business performance is well-established in the corporate world, with a multitude of research vouching for the positive impact of engagement. To paraphrase Gallup, “When taken together, the behaviors of highly engaged business units result in 21% greater profitability”. However, despite the rising awareness, most employers still struggle to deliver adequate employee engagement initiatives- leading to 86% of the global workforce being primarily disengaged while at work.

Among the organizations that seem to have cracked the code to an engaging employee experience is one common strategy- Technology. Leveraging digital tools can indeed work wonders and make all the difference in facilitating holistic engagement for your people; read on to know how!

How to Improve Employee Engagement with Technology?

Technology in the workplace can become a frustrating and disjointed experience if not implemented strategically. If employees find it taxing to access information or get things done using the provided digital tools, it can negatively influence their connection with the organization. Thus, it is imperative to establish a paradigm that works for all the stakeholders. Consider going beyond multiple portals to harness a unified employee engagement platform that can serve as a one-stop solution for enhancing the employee experience.

The key is simplicity- Digital platforms that cater to rewards, recognition, and engagement are the buzz word in the HR technology space, as such software establishes a cross-functional, enterprise-level governance that streamlines and simplifies the employer-employee relationship. It should come as no surprise that the transactional nature of this relationship has metamorphosed into one that is more warm, fulfilling, and mutually rewarding; and the most prudent reason behind this much-needed change is digital transformation.

Building on that, here are 4 ways in which a digital R&R platform can help simplify employee engagement.

4 Ways a Digital R&R Platform Simplifies Engagement

If your organization is geographically diverse with a combination of remote, hybrid, and in-office workers, building connections and acknowledging great work can be a challenging feat. This is where a digital R&R platform comes in- a unified technology solution that offers equal opportunity to all for recognizing, rewarding, and collaborating within and across teams using features such as peer appreciation, award nominations, and social recognition. Since we have discussed the above features at length in our previous blogs, here we have enlisted the key modalities offered by an R&R software that can simplify the crucial conundrum of engaging your people.

1. Mobile app functionality: What better way to extend ease-of-use than have a dedicated mobile app? A robust R&R vendor houses the capability of providing a mobile application that resonates with the web portal, thus facilitating on-the-go recognition, easy reward redemption, and seamless engagement throughout the employee lifecycle.

2. Integrations: Your employee recognition platform can integrate with other in-house systems such as HRMS, Intranet, and MS Teams, enabling employees to effortlessly access it. When they log in to the system they use on a regular basis, they can also access the R&R platform through the Single Sign-On functionality that does not require entering a different user ID and password. This drives usage and participation, as convenience is everything in this fast-paced VUCA world!

3. Support: An employee engagement software provides support through digital channels such as chat, email, and voice. Employees value the expediency offered by such support services, as they fast-track query resolution and bridge the gap between technology and people. A well-equipped solutions provider can also expend an AI-enabled chatbot feature to further enhance the employee experience.

4. Multilingual software: Language barriers can be a massive roadblock when it comes to adopting digital tools, but advancements in R&R technology can now provide a multilingual software made available in various languages, depending upon the employees’ individual preferences.  

We’re Not Going Digital, We Are Digital!

As we progress toward a more digitally enabled environment, the role of technology in the workplace will continue to amplify. Suffice to say, organizations that invest in appropriate digital tools to foster a pleasant, fulfilling employee experience are the ones that will successfully build a retentive organizational culture.

Gratifi has helped multiple organizations engage their workforce better through innovative, adaptive, and personalized R&R technology. To see how Gratifi can benefit your business and simplify employee engagement, connect with us today!

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