30 December, 2021
“An act of kindness, however small, is never wasted.” A simple gesture of warmth and goodwill is by far the most underrated means of creating a well-functioning workplace. Employee engagement has rightly become a complex endeavor in leading organizations. However, it is useful to remember why it all began in the first place- to help human beings feel cared for, valued and feel like they belong. In other words, even the best made management plans can fail if robbed of kindness. This applies to dealings with customers, employees or channel partners. Traditional management theories have hardwired the importance of short-term…
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